For Tenants

Know your home is safe and compliant

Your landlord uses PropertyHaven to manage maintenance and compliance. You get to see your property's certificates, maintenance records, and contact your landlord — all in one place. Always free.

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Your rights as a tenant

Valid EICR

Your landlord must provide an Electrical Installation Condition Report. Valid for 5 years. You have the right to request a copy.

Gas Safety Certificate

Must be renewed annually. Your landlord must give you a copy within 28 days of the check. PropertyHaven makes this automatic.

EPC Rating

Your property must have a minimum E rating (changing to C by 2028). The EPC shows how energy-efficient your home is.

Contact Your Landlord

Report maintenance issues directly through PropertyHaven. Your landlord receives your message and can arrange repairs quickly.

Ask your landlord to invite you on PropertyHaven

It's completely free. You'll see all your property's certificates and can contact your landlord in one click.